Water & Sewer
For changes in service, please call City Hall at 563.785.4451
Rates
Effective July 1, 2025:
The base water rate is $20.89 a month for 0- 1000 gallons of water usage. All usage above 1000 gallons is charged at $.00358/gallon. The base sewer rate is $50.79 a month for 0- 1000 gallons of sewer usage. All usage above 1000 gallons is charged at $.009329/gallon.
A minimum residential bill which allows you 1000 gallons of water and sewer usage without garbage service is $74.43, minimum bill with small garbage tote is $93.43, and a minimum bill with a large garbage tote is $94.93.
The storm sewer charge is $1.50.
Tax: 6% WET tax Cedar, Muscatine, and Scott County. Residential customers are charged tax only on their water usage. Commercial customers are charged 6% WET tax on water and 7% sales tax on sewer usage and garbage collection (optional).
Payment
Meter readings occur monthly, about the 20th. Bills (water, sewer, and garbage) are mailed on the 1st with payments due on or before the 20th. If the 20th falls on a weekend or holiday, payment will be processed the first business day without penalty. After the 20th, a $5.00 penalty is charged to your account.
Payments can be made at City Hall (cash, check, or debit/credit card accepted), the drop box, automatic payment, or by mail. The application for direct payments can be found by clicking here.
You as the customer are responsible for the accuracy of your credit card payments when making them through the website. We cannot refund credit card payments that are made for the wrong amount or for the wrong utility. We cannot take credit card payments on our website for Durant Municipal Electric.
Service to Rental Properties
Service to rental properties requires the tenant to fill out a customer information report and a deposit of $200.00. This deposit will be refunded after twelve on-time monthly payments or at the time of move-out. A deposit is not required for homeowners.
Late Payment & Discontinuation of Service
If any account is not paid within seventeen days from the end of any given period, the service to such owner or person so supplied with the utility shall be discontinued after the following procedures have been complied with:
The City Clerk shall send a disconnect or discontinuance notice by ordinary mail stating a disconnect date if no payment received. When a hearing is requested by a customer, the Administrator shall conduct a hearing within two days following the request. The customer shall have the right to present evidence or propose a payment plan. The decision of the Administrator is final.
A disconnect notice will be posted at the property the day before shutoff day and a fee of $25.00 will be added to the delinquent bill at this time. The account holder will have until noon the following business day to pay the fees to avoid disconnect of service.
Public Works department shall disconnect any service after noon if the delinquent bills and fees remain unpaid. Any service without a working curb stop shall be treated the same as a discontinued service with fees assessed. Property owners will be notified to fix curb stop. If service is discontinued for nonpayment of fees and charges, or for the violation of any Ordinance, a fee of $50.00 shall be paid to the City of Durant by 3:00 P.M. of shut off date, a fee of $100.00 shall be paid to the City of Durant if after 3:00 P.M. of shut off date, in addition to the rates or charges then due before such service is restored. If any such service charge is not paid within sixty (60) days from the date it is due, the same shall constitute a lien upon the premises served by said municipal system, which said lien shall be collected in the same manner as taxes.